Gudrun Ingason is an experienced professional services business manager, who managed a multinational consultancy business. She has a track record in the definition and delivery of Customer Relationship Management (CRM) solutions using market leading products such as Siebel and SAP CRM. She defines business strategies for CRM with an emphasis on ensuring a process for benefits delivery.
An Icelandic national and UK resident, she has lived and worked throughout Europe with fluency in several languages, and therefore understands the cultural aspects of change management.
She has over 20 years experience not just within a consulting environment, but also in two significant FMCG businesses. She has worked for several years with Financial Services organisations including Retail Banking, Private Banking and Insurance.